Keeping Aussie Homes Clean And Tidy
Practical cleaning tools and clever home essentials that help busy families keep their homes clean, calm, and organised.
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Frequently Asked Questions
Are your products easy to store in small spaces?
Yes, we pride ourselves on providing our customers products that are small and compact and can easily be stored away. Keeping your home neat and tidy.
Are your cleaning tools durable and long-lasting?
Yes. Our cleaning tools are thoughtfully designed using quality materials to handle everyday use in busy homes, so they stay reliable and effective over time.
Where are you located?
Our head office is located in Sydney.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 2 to 8 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Bronteandangus@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At My Tidy Place, our mission is to help Australian families and health-conscious mums create quick, tidy, and clean homes through practical cleaning products and everyday essentials that simplify routines, support wellbeing, and make caring for the home easier every day.
Fast, Free & Secure Shipping Australia Wide
We believe a tidy home shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your home essentials are packed with care and delivered straight to your door so you can start resting easier, sooner.